Inland Empire chapter

2024 AAHAM Spring  Conference Presentations

Front End Operations: Challenges & Developments  Presenter: Michael Smith, Prosser Hospital 

Download File: Front End Operations

2024 Legislative Session Summary  Presenter: Andrew Busz, WSHA Policy Director, Finance 

Download File: 2024 Legislative Session Summary

Decoding Culture  Presenter: Sarah Lucas, Stability Theory Consulting, CEO

Download File: Decoding Culture

How to Increase QA Accuracy  Presenter: Colleen Wentz, Astria Health, Patient  Access Manager

Download File: How to Increase QA Accuracy

2023 AAHAM Fall Conference Presentations

Customer Service is Not What you Think it is  Presenter: Janaki Severy 

Download File: Customer Service is not What you Think it is.pdf

The Future of Work: Is it WOW? or YIKES?  Presenter: Janaki Severy

Download File:  The Future of Work WOW or YIKES-js.pdf          

Download File:  Success Instinct Questionnaire.pdf

Today's VA - Understanding the notification, authorization, and eligibility requirements for each patient type  Presenter: Lori Lopocky   

Download File: Overcoming the Challenge of VA Reimbursement.pdf

Hot Topics Presenter: Shar Sheaffer, CPA     

Download File: Hot Topics! AAHAM 2023.pdf

Patient Experience is the New Differentiator in Healthcare  Presenter: Eric Wixom, MBA

Download File: Engaging Patients in their Financial Journey WA AAHAM 2023.pdf

Download File: Wixcorp White Paper - Patient Financial Journey Mapping.pdf

Payer Presentations:

Molina Healthcare  MolinaAAHAMPresentation2023.pdf

Coordinated Care & ambetter & WellCare Health Plans Coordinated Care AHAM Fall Conference_2023.pdf

2022 AAHAM Fall Conference Presentations

How to Communicate With Your CFO Presenter: Timothy Reed View Presentation

Best Practices to Combat Denials: Keep Calm and Appeal Like a Lawyer Presenter: Sarah Mendiola

Download File: Best Practices to Combat Denials.pdf

Predator or Partner?  How to work with vendors considering the new WA/ID regulations with collections notices to patient/charity rule  -  Presenter: Judy Veazie

Download File:  Predator or Partner Vendor Relationships AAHAM new regs 2022.pdf

Charity, Balance Billing Rule and No Surprises Act updates  -  Presenter: Andrew Busz, WSHA

Download File:  Updates on Financial Assistance, Transparency, and Surprise Billing Laws.pdf