 | Inland Empire chapter |
2024 AAHAM Inland Empire Spring Conference Agenda
Maximizing Your Potential
Thursday, April 25th
7:30 - 8:00 Registration
8:00 - 8:15 Welcome - Chapter President Colleen Wentz
8:15 - 8:30 Guide Dogs for the Blind Barb Dunn
Guide Dogs for the Blind was established in 1942 to provide trained assistance dogs to veterans blinded in the war. No government funds support this nonprofit organization. There is no cost to the individual.
8:30 - 10:00 Front End Operations Challenges and Developments Michael Smith
Prosser has faced a 20-30% growth rate per year for the past 7 years. Keeping up with the volume changes has been challenging. Mike will be discussing important topics including Type of Growth and Impacts to the Front end involving - Payer Contracting, Payer Enrollment, Scheduling, Registration across the system and Authorizations. He will be exploring changing the organization reporting/oversight structure, related denials and how we are dealing with them. Find out the latest updates and impacts for your hospital Billing Process. What does tomorrow hold?
10:00 - 10:15 Break
10:15 - 12:00 WSHA - New Changes from Our Legislative Session Andrew Busz
Andrew will be updating us on the billing impacts due to the new and recent changes made to Legislation regarding hospitals and how and if they impact our processes we currently have. He will be able to answer any questions you may have.
12:00 - 1:00 Lunch
1:00 - 2:30 Decoding Organizational Culture Sarah Lucas
Organizational Culture is a hot topic in today's industries, touted for its role in driving success. However, defining it remains a challenge, with interpretations varying widely. This ambiguity leads to conflicting priorities, ineffective leadership, and CFOs hesitant to invest in cultural transformation. Amidst this backdrop, the question arises: Is there a viable path forward? Can organizations navigate the maze of cultural ambiguity in a systematic manner, one that yields tangible outcomes and fosters clarity?
In this session, Sarah Lucas will discuss:
- The core elements shared by all cultures
- Clarifies what is unique to organizational culture
- An overview of effective cultural transformation
- Shares personal techniques to influence the organizational culture you operate in
2:30 - 2:45 Break
2:45 - 4:00 How to Increase QA Rate with High Turnover of Staff Colleen Wentz
Colleen will be addressing the following topics:
- How to create a career ladder to keep staff from leaving
- How to develop a training program to onboard staff efficiently and promote learning
- What should you be QA’ing and how to create a Quality Assurance (QA) program
- What is Patient Access role in the Revenue Cycle?
4:00 - 5:00 Round Table Discussion Debra Moon
Finding solutions by networking with peers. Questions and sharing from conference attendees.
5:00 - 7:00 Social Evening - Networking Tap & Putt Marshmallow Golf
Please join us for an evening of Hors d'oeuvres, fun, entertainment, and networking. Located on the Residence Inn’s outdoor patio overlooking the Columbia River.